Refund & Cancellation Policy

You will be able to cancel your subscription at any time from your dashboard ("Manage billing"). Cancellation stops all future renewals. You keep full access until the end of the period you have already paid for.

Because access to the question bank and mock exams is delivered immediately, subscription fees are generally non-refundable once a billing period has started, except where required by law.

Refund requests are considered on a case-by-case basis. If you contact us shortly after your first payment and have made only minimal use of premium features, we may refund that first payment at our discretion.

Renewal charges are not automatically refundable. To avoid being charged for the next period, cancel before your renewal date — you can see that date on your dashboard.

A GulfNursePrep subscription buys study material and nothing else. Fees you pay to a licensing authority, to DataFlow, to Prometric, to an attestation service or to a recruitment agency are separate, are not collected by us, and cannot be refunded by us — including if an application, verification or exam attempt is unsuccessful. Those providers set their own refund terms.

If you believe you were charged in error or more than once, contact us and we will investigate and correct genuine errors promptly.

Submit a request through our feedback form using the email on your account and the date of payment. We aim to respond within a few business days.